Customer Care Executive (Nagpur)

Customer Care Executive (Nagpur)

02 Nov
|
Diagnoplus Pathology
|
Nagpur

02 Nov

Diagnoplus Pathology

Nagpur

DiagnoPlus Pathology is a trusted and fast-growing diagnostic service provider committed to accuracy, reliability, and excellent patient experience. We combine advanced technology with compassionate service to deliver quality healthcare diagnostics.

Key Responsibilities :

- Answer and route incoming calls in a polite and professional manner.

- Make outbound calls for follow-ups, client coordination, or appointment confirmations.

- Greet and assist visitors, ensuring they are attended to promptly and courteously.

- Maintain a record of all calls, messages, and visitor details.

- Handle consumer / patient inquiries through phone, WhatsApp, and front desk. :

- Assist with booking tests, understanding reports, and resolving queries.

- Manage social media interactions and respond to online inquiries promptly.

- Ensure a polite, professional,



and empathetic tone in all communications.

- Counsel patients about health check-up packages and diagnostic services.

Qualifications & Requirements :

- Graduate in any stream.
- Excellent speaking skills with clear voice modulation.
- Pleasant and pleasing personality.
- Familiar with social media platforms and current digital trends.
- Strong communication and patient counselling skills.

Benefits :

- Competitive salary with incentives.
- Training and skill development opportunities.
- Friendly and professional work setting.

Please Note - this job is only for female.

or Whatsapp us at - (phone hidden)

Pay: From ₹11,000.00 per month

Work Location: In person

📌 Customer Care Executive (Nagpur)
🏢 Diagnoplus Pathology
📍 Nagpur

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