Job description: Summary: We are looking for a proactive and client focused Customer Success Executive to manage onboarding, client communication, account health, and relationship management across multiple products and communication channels

Key Responsibilities Area:

- Client Onboarding & Success Management
- Handle complete client onboarding, requirement understanding, and success journey planning
- Conduct onboarding sessions product walkthroughs, and training demos
- Build trusted relationships and act as a strategic partner to clients
- Ensure smooth information transfer between tech-team, and customers
- Coordinate closely with internal teams including Development, QA, Sales, Product & Support
- Positive understanding of E-commerce platforms




- Flexible to work in extended hours / evening calls based on client geography & project need
- Basic knowledge of AI to optimise the quality of work.
- Excellent English communication (verbal & written) Must be clear, confident, and client facing
- Strong presentation & storytelling ability
- Data-driven mindset with logical thinking & problem solving attitude
- Experience working with international customer
- Ability to handle multiple clients & multitask efficiently

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Customer Success Executive (Ahmedabad)
🏢 Biztech Consulting E Solutions
📍 Ahmedabad