We are seeking a motivated and enthusiastic 1+ years experienced Customer Support Executive (English) to join our team.

Experience : 1+ years to 5 years of experience.

Work Location : Anna Nagar, Chennai

Working Days : 5 Days (1st & 3rd Saturday is fixed off & All Sunday fixed off)

Work Timings : 10 AM to 7 PM

Key Responsibilities :

- Provide accurate information and solutions to customers within defined timelines.
- Maintain a positive, empathetic, and qualified attitude toward customers at all times.
- Escalate complex issues to the appropriate department when necessary.
- Follow up to ensure customer concerns are resolved to satisfaction.
- Meet quality, productivity, and customer satisfaction targets.
- Continuously learn about services, and processes to support customers effectively.

Required Skills :

- Excellent verbal and written communication skills.
- Strong listening and problem-solving abilities.
- Ability to stay calm and patient while handling difficult situations.




- Positive attitude and willingness to learn.

Qualifications :

- Any graduate
- Prior experience in customer Support Experience is mandatory.

Pay: ₹15,000.00 - ₹30,000.00 per month

Application Question(s):

- How many months or years do you have experience in Customer Support?
- Rate your English communication skills: (Basic / Intermediate / Good / Advanced)
- Are you from Chennai? In where you located in Chennai?
- Are you ready to relocate Anna Nagar, Chennai?
- What is your current location? (Specify)
- Are you working currently or not working?
- What is your current CTC? (Specify)
- What is your expected CTC? (Specify)
- How soon you can join? (Mention days here)
- Are you a immediate joinee?
- Have you gone through the job description? Is it exactly matching your profile? (Yes / No)

Work Location: In person

📌 Customer Support Executive (English) (Anna Nagar)
🏢 NexGen TechSoft
📍 Anna Nagar