Job Title : Guest Service Associate (GSA) - Front Office Industry : Hotel / Resort / Hospitality Job Summary : Responsible for handling front office operations, ensuring smooth guest check-in/check-out, and delivering excellent customer service.

Key Responsibilities :

- Perform guest check-in and check-out procedures
- Handle reservations, room allocation, and billing basics
- Address guest queries and resolve complaints politely
- Coordinate with housekeeping and other departments
- Maintain front office records and cash handling

Skills Required :

- Good communication & customer service skills
- Knowledge of PMS and basic computer skills
- Professional grooming and etiquette
- Willingness to work in shifts

Qualification & Experience :

- Hotel Management / Any graduate preferred
- Freshers or 1-3 years experience in hotel/resort front office

Job Types : Full time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits :

- Food provided
- Provident Fund

Work Location: In person

📌 Front Office (Gst): Hotel/resort (Kolkata)
🏢 Care Plus Facility Private
📍 Kolkata