We are seeking a friendly, professional, and customer-focused Guest Relations Executive to ensure an exceptional experience for all guests. The role involves welcoming guests, addressing inquiries and concerns, and maintaining high standards of service to enhance guest satisfaction and loyalty.

Key Responsibilities

- Greet and welcome guests in a warm and courteous manner
- Handle guest check-ins, check-outs, or coordination with front office (if applicable)
- Respond promptly to guest inquiries, requests, and complaints
- Ensure all guest issues are resolved efficiently and professionally
- Maintain a high level of knowledge about services, facilities, and local attractions
- Coordinate with different departments to meet guest needs
- Monitor guest feedback and suggest improvements




- Maintain records of guest interactions and preferences
- Assist in VIP guest handling and special arrangements
- Ensure adherence to company service standards and policies

Required Skills & Competencies

- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Customer service orientation
- Professional appearance and attitude
- Ability to handle pressure and multitask
- Attention to detail
- Basic computer knowledge (MS Office, CRM systems)

Job Types : Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages :

- Health insurance
- Provident Fund

Work Location: In person

📌 Guest Relations Executive (Visakhapatnam)
🏢 Vecura Wellness Clinic
📍 Visakhapatnam