Job Title : Customer Care Executive - After Sales Service
Location : Mohali Experience : 06-1 Years (preferred)
Notice Period : Immediate Joiners Salary : As per experience and company norms
Job Summary : Key Responsibilities :
- Handle customer queries and concerns related to after-sales service
- Conduct feedback calls to ensure customer satisfaction
- Maintain accurate records of customer interactions and service requests
- Coordinate with internal teams for timely issue resolution
- Ensure proper documentation and follow-up on pending cases
Required Skills :
- Excellent verbal and written communication skills in English and Hindi :
- Strong interpersonal and problem-solving abilities
- Good typing speed and proficiency in MS Excel :
- Ability to handle customers calmly and professionally
- Detail-oriented with valuable organizational skills
Qualification :
- Any Graduate
Job Types : Full-time, Permanent
Benefits :
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits :
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund