Job Title : International Telecaller Executive Company : Telford Steels LLP Location : Sector V, Kolkata (On-site) Experience : 1-2 Years Salary : ₹15,000 - ₹20,000 per month (Based on experience) Employment Type : Full-Time | Permanent

About Telford Steels LLP

Telford Steels LLP is a fast-growing organization in the iron and steel industry, engaged in manufacturing, trading, and exporting high-quality steel products. With a strong focus on quality, innovation, and customer satisfaction, we cater to both domestic and international markets while building long-term client relationships.

Job Summary

We are looking for a confident and fluent English-speaking International Telecaller Executive to handle communication with overseas clients. The role involves outbound calling, lead follow-ups, client handling, and ensuring a high standard of customer service.

Key Responsibilities

- Make outbound calls to international clients and potential prospects
- Handle inbound and outbound customer inquiries professionally
- Follow up with new and existing clients regarding business opportunities
- Maintain accurate call records and update CRM systems regularly




- Coordinate with internal teams to resolve customer concerns efficiently
- Ensure high levels of customer satisfaction and service quality

Required Skills :

- Excellent spoken English with transparent pronunciation
- Strong communication and interpersonal skills
- Confidence in interacting with international clients
- Customer-focused and solution-oriented approach
- Basic computer knowledge and familiarity with CRM tools

Eligibility Criteria

- 1-2 years of experience in international calling, BPO, or customer support
- Prior experience handling overseas clients will be an added advantage
- Graduate or equivalent qualification

What We Offer

- Performance-based growth opportunities
- Professional and supportive work environment
- Exposure to international business operations

Benefits

- Health Insurance
- Provident Fund

How to Apply

Job Type : Full-Time, Permanent Work Location : In-person (Sector V, Kolkata)

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 International Telecaller Executive (Bidhannagar)
🏢 Telford Steels
📍 Bidhannagar