Job Description: Telecaller (Inbound & Outbound)

Position : Telecaller - Inbound & Outbound Experience Required : 2 to 4 Years Location : Patna CTC : As per industry standards + Attractive Incentives

Job Overview

Key Responsibilities

- Handle inbound and outbound calls professionally and efficiently.
- Contact potential and existing customers to inform them about company products/services.
- Understand customer requirements and provide accurate information and solutions.
- Generate and follow up on leads to achieve daily and monthly targets.
- Maintain proper records of calls, conversations, and follow-ups in CRM or calling sheets.
- Resolve customer queries and objections with clarity and confidence.
- Coordinate with sales and internal teams for closures and escalations.
- Ensure high levels of customer satisfaction and service quality.

Job Types : Full time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

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