Customer Care Associate - Voice Process (Abids)

Customer Care Associate - Voice Process (Abids)

02 Nov
|
rqconsultancy
|
Abids

02 Nov

rqconsultancy

Abids

Job Title : Customer Care Associate - Voice Process Company : RQ Consultancy Location : Hyderabad (Work From Office) Salary : ₹1,44,000 - ₹1,68,000 per year

Job Type : Full time Open Positions : 100

Job Description : Responsibilities :

- Handle inbound & outbound calls
- Follow communication scripts
- Identify customer needs and provide solutions
- Upsell products and services
- Maintain customer records in CRM
- Work on weekends & festivals (if required)
- Achieve performance and quality targets

Requirements :

- Qualification: Intermediate (Inter) & above
- Languages: Hindi, English & Telugu (mandatory)
- Versant Level 3 (Voice)
- Basic MS Office knowledge
- Good communication & customer handling skills

Shift: Evening Shift / Split Shift

Location: Hyderabad Contact: (phone hidden)

Pay: ₹9,536.42 - ₹14,000.00 per month

Work Location: In person

📌 Customer Care Associate - Voice Process (Abids)
🏢 rqconsultancy
📍 Abids

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