Sutherland is seeking a reliable and customer-oriented person to join us as Technical Support (Lenovo). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Associates in this role get to : Be the point of contact : Provide technical support to customers who have issues with their Lenovo devices such as computers, laptop, tablets or cellphones. Provide technical resolution remotely or escalate the issue to a higher tier. Provide instructions to customer in cases of warranty and direct the customer to an authorized Lenovo technical support facility. Consistently deliver : Achieve client’s and internal KPIs.



Discover and provide a personalized solution that includes home services such as DirectTv, internet and additional wireless lines.

Qualifications :**

- Bachelor’s degree (is a plus)
- Experience of working in a customer-centric workplace (is a plus)
- Technical school in a computer field (is a plus)
- Native Spanish
- Technical knowledge in computer related fields (software, hardware, OS, troubleshooting)
- Positively work in a fast-paced, changing environment
- Multitask ability and have excellent organizational skills
- Ability to be articulate, bright and curious
- Passion about service

📌 Associate-it Helpdesk (Chennai)
🏢 Sutherland
📍 Chennai