Job Title : Sr. Technical Support Executive

Key Responsibilities :

- Provide technical support to customers via voice calls.
- Diagnose and troubleshoot hardware, software, and network-related issues.
- Resolve customer queries efficiently while maintaining high service standards.
- Escalate complex issues to the appropriate teams when necessary.
- Maintain accurate records of customer interactions and resolutions.
- Ensure customer satisfaction by delivering timely and effective support.

Requirements :

- Minimum 1 year of experience in International Voice Process (UK/US) - Mandatory.
- Excellent verbal and written communication skills in English.
- Solid technical troubleshooting and problem-solving skills.
- Ability to work in rotational shifts, including night shifts.
- Customer service-oriented mindset.
- Graduation preferred.

Shift : UK/US Shift Experience : 1+ Year (International Voice Process Mandatory) Salary : As per industry standards

Pay: ₹29,001.36 - ₹58,153.14 per month

Benefits :

- Work from home

Work Location: In person

📌 Sr. Technical Support Executive (Ajmer)
🏢 MICROZON INFOTECH PRIVATE
📍 Ajmer