## Job Title: Campaign Specialist

Company : White Dwarf Technologies Pvt Ltd

Location : Cyber Heights, 2nd Floor, Vibhuti Khand, Gomti Nagar, Lucknow

Job Type : Full-time, In office

Salary : ₹18,000.00 per month (Gross)

Shift : Night Shift (US Campaign Alignment)

### Job Purpose

We are seeking a sharp, driven, and detail-oriented Technical Support Associate to join our growing operations team. In this role, you will be responsible for handling technical workflows, maintaining high-performance campaign metrics, and interacting with international client infrastructure. If you thrive in a fast-paced environment and possess excellent problem-solving skills, this is the perfect opportunity to accelerate your career in the ITeS sector.

### Key Responsibilities

- Execute day-to-day operations on our secure technical campaign floor, ensuring all performance KPIs are met consistently.
- Monitor and troubleshoot network communication channels and system workflows to prevent downtime.
- Adhere strictly to company security, data privacy, and clean-desk policies on the operations floor.
- Collaborate with the Quality Assurance (QA) team to consistently improve compliance and output standards.
- Report operational metrics, system logs, and campaign status updates to floor management daily.

### Requirements & Qualifications

- Education : Graduate in any stream (B.Tech, BCA,



BSc-IT, or relevant technical background is a major plus).
- Experience : 0-2 years of experience in an international BPO, technical support, or customer lifecycle management role. Freshers with strong communication skills are welcome to apply.
- Communication : Excellent verbal and written English communication skills (essential for US campaign alignment).
- Technical Skills : Basic understanding of local area networks (LAN/Wi-Fi), remote desktop monitoring tools, and standard operating systems.
- Availability : Must be fully comfortable working on-site at our Vibhuti Khand facility during fixed night shifts.

### Compensation & Benefits

- Fixed Salary : ₹18,000.00 Gross per month (structured with Basic Pay, HRA, and Flexi Benefit Plan).
- Probationary Framework : Initial probationary period to evaluate performance, with clear, accountability-driven floor policies.
- Work Environment : Premium office setup located in a prime corporate hub (Cyber Heights, Lucknow) equipped with modern infrastructure.
- Career Growth : Direct pathways to move into senior floor operations, quality assurance, or team management roles based on performance metrics.
- Send your resume at +917052896121

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

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