Job Title: Sales Coordinator - Modern Trade Operations

Job Summary

The Sales Coordinator - Modern Trade Operations supports the Modern Trade sales team by managing day-to-day operational activities, coordinating with key retail partners, ensuring smooth execution of sales processes, and maintaining accurate sales data. This role acts as a bridge between sales, supply chain, finance, and modern trade customers to drive efficient order fulfillment and sales performance.

Key Responsibilities

Sales & Operations Support

- Coordinate with Modern Trade Key Account Managers to support sales planning and execution
- Process purchase orders from modern trade customers and ensure timely order fulfillment
- Track order status, deliveries, and resolve discrepancies with internal teams

Customer & Channel Coordination

- Liaise with modern trade customers (e.g., supermarkets, hypermarkets, chain stores) for order confirmations, documentation, and follow-ups
- Support onboarding of new modern trade customers and SKUs

Data Management & Reporting

- Maintain accurate sales records, price lists, promotions, and customer master data
- Prepare regular sales reports (daily/weekly/monthly) including sales performance, stock movement, and forecasts
- Analyze sales data to support decision-making and identify gaps or opportunities

Promotions & Trade Marketing Support

- Coordinate execution of promotions, schemes,



and in-store activities with trade marketing teams
- Track promotional performance and ensure correct billing and claims management

Cross-Functional Coordination

- Work closely with supply chain, logistics, finance, and marketing teams to ensure smooth operations
- Support invoicing, credit notes, and claims reconciliation related to modern trade accounts

Qualifications & Skills

Education

- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field

Experience

- 2-3 years of experience in sales coordination or operations, preferably in FMCG / retail / modern trade

Skills

- Solid coordination and communication skills
- Proficiency in MS Excel and sales reporting tools (ERP/SAP preferred)
- Good understanding of modern trade operations and retail processes
- Detail-oriented with strong organizational and follow-up skills
- Ability to multitask and work in a fast-paced environment

Key Competencies

- Analytical thinking
- Customer-focused approach
- Time management
- Problem-solving
- Team collaboration

Job Types : Full-time, Permanent

Pay: From ₹25,000.00 per month

Benefits :

- Food provided

Experience :

- FMCG: 3 years (preferred)

Language :

- Hindi, Tamil, English (preferred)

Work Location: Hybrid remote in Perumbavoor, Kerala

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