02 Nov
|
Tata Motors
|
Patna
An automobile dealership insurance renewal executive is responsible for retaining customers by managing vehicle insurance expirations, securing policy renewals, and cross-selling coverage options. They act as the primary liaison between the dealership, vehicle owners, and insurance providers to ensure seamless, continuous coverage.
Core Responsibilities
- Proactive Outreach : Contact existing dealership customers before their current policy expires to arrange renewals and prevent breaks in coverage.
- Policy Management : Prepare insurance quotations, process policy documents, and explain coverage benefits, add-ons, and exclusions to clients.
- Customer Retention : Educate customers on the importance of timely vehicle insurance renewals and maintaining zero-depreciation or add-on benefits.
- Coordination : Liaise with partner insurance companies, surveyors, and the dealership's sales and finance departments to facilitate smooth processing.
- Documentation :
Maintain accurate records of client information, policy dates, transaction histories, and periodic performance/renewal reports.
- Claim Support : Assist customers in the event of an accident or claim by guiding them through the proper procedures and coordinating with insurers.
Key Requirements & Skills
- Experience : Typically requires 0-3 years in the insurance or automobile sales industry.
- Communication : Excellent verbal and interpersonal skills for client negotiation and relationship building.
- Knowledge : Understanding of motor vehicle insurance products, regulations, and RTO (Regional Transport Office) processes.
- Sales Targets : Ability to meet monthly renewal quotas and deliver robust customer service.
- Call/Whatsapp
- (phone hidden)**
Pay: ₹10,000.00 - ₹32,494.05 per month
Work Location: In person
📌 Automobile Insurance Renewal Executive (Patna)
🏢 Tata Motors
📍 Patna