Key Responsibilities

- Manage and support IT infrastructure network and security across client environments

- Administer and maintain network devices including routers, switches, firewalls, and access points

- Design and implement network and security solutions based on business requirements

- Handle security device administration (firewalls, endpoint security, access control systems)

- Ensure system availability, capacity planning, and performance optimization :

- Conduct Root Cause Analysis (RCA) for incidents and ensure timely resolution

- Coordinate with internal teams for project execution and support activities :

- Manage customer interactions , ensuring high satisfaction and service delivery

- Prepare and maintain reports, documentation, and support processes :

- Handle vendor coordination and technical support management :

- Support implementation and governance of IT policies and processes

Key Skills Required

- Strong knowledge of Network + Security along with latest Digital Infrastructure (IT Infrastructure on Network and security & AI Solutions) :





- Hands-on experience in network administration and troubleshooting :

- Expertise in network and security solution design :

- Experience in security device management :

- Understanding of RCA, availability, and capacity management :

- Ability to manage technical vendors and support teams :

- Strong team coordination and collaboration skills :

- Valuable customer handling and communication skills :

- Knowledge of reporting, documentation, and IT support processes :

- Excellent communication and interpersonal skills

Preferred Experience

- Experience in healthcare IT Network & Security or IT Nework and security Infra environments (Infrastructure Management and troubleshooting, Security Management, HMS, data security, compliance)

- Exposure to AI-based solutions or smart infrastructure systems :

- Experience working in managed services or support environments

Pay: ₹40,000.00 - ₹70,000.00 per month

Benefits :

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Network & Security Administrator (Mumbai)
🏢 GoldBerries technologies
📍 Mumbai