The Relationship Officer will be responsible for building and maintaining strong relationships with parents, prospective parents, students, and visitors while ensuring a smooth admission and enquiry process. The role involves handling parent interactions, counselling, follow-ups, coordination with internal departments, and supporting the school’s branding and outreach initiatives.

Key Responsibilities Parent & Student Relationship Management

- Build positive relationships with existing and prospective parents.
- Ensure timely follow-up on admissions and enquiry leads.
- Resolve parent concerns and coordinate with concerned departments for effective solutions.
- Maintain high standards of parent satisfaction and communication.

Admission Support

- Provide complete information regarding school curriculum, facilities, admission procedures, and policies.
- Conduct campus tours and counselling sessions for prospective parents.
- Assist in admission documentation and student onboarding process.
- Maintain accurate records of enquiries, admissions, and follow-up status.

Communication & Coordination

- Coordinate with academic, transport, accounts, and administration departments for smooth operations.
- Support school events, orientations, exhibitions, workshops, and admission campaigns.
- Prepare daily, weekly, and monthly reports related to enquiries and admissions.




- Ensure proper communication with parents regarding school updates, meetings, and activities.

Marketing & Outreach

- Support promotional and branding activities of the school.
- Participate in outreach programs, educational fairs, and community engagement activities.
- Maintain professional representation of the school at all times.

Required Skills & Competencies

- Excellent verbal and written communication skills.
- Solid interpersonal and counselling abilities.
- Good presentation and public dealing skills.
- Ability to handle multiple tasks and work under deadlines.
- Proficiency in MS Office and basic computer operations.
- Positive attitude, patience, and problem-solving skills.

Qualification & Experience

- Graduate in any discipline (MBA/Marketing preferred).
- Minimum 1-3 years of experience in admissions, customer relationship management, counselling, or front office operations.
- Experience in the education sector will be preferred.

Job Location

Delhi Public School, Lava, Nagpur, Maharashtra

Preferred Attributes

- Presentable and professional personality.
- Strong follow-up and coordination skills.
- Ability to maintain confidentiality and professionalism.
- Team player with a service-oriented approach.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits :

- Flexible schedule
- Paid time off
- Provident Fund

Work Location: In person

📌 Relationship Officer (Lava)
🏢 DPS Lava Nagpur City
📍 Lava