We are looking for a motivated and customer-focused Customer Success Executive to build strong customer relationships and ensure a positive customer experience. The ideal candidate should have good communication skills, a problem-solving mindset, and a willingness to help customers.

Responsibilities

- Communicate with customers via phone, email, or chat.
- Understand customer needs and provide appropriate solutions.
- Handle customer inquiries, complaints, and feedback professionally.
- Maintain positive customer relationships and ensure customer satisfaction.
- Follow up with customers and coordinate with internal teams.
- Maintain accurate customer records and service reports.

Requirements

- Good verbal and written communication skills.
- Educational Qualifications
- Minimum qualification: 10th or 12th pass.
- Freshers are welcome to apply.
- Good communication skills in Odia and Hindi are required.
- Basic computer knowledge is preferred.
- No prior work experience is required.




- Basic computer knowledge and familiarity with email and online tools.
- Strong interpersonal and problem-solving skills.
- Ability to work independently and as part of a team.
- Freshers are welcome to apply.
- Language Requirements
- Odia: FluentCandidates should be able to communicate clearly with customers in Odia and Hindi, understand their concerns, and provide helpful support.
- Hindi: Positive verbal communication
- English: Basic communication skills preferred
- Job Type: Full-time / Part-time
- Work Mode:
- Hybrid
- Experience:

Freshers and experienced candidates can applySalary: Based on skills and experienceJoin our team and help us deliver excellent customer service and build lasting customer relationships.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

- Flexible schedule
- Work from home

Work Location: Hybrid remote in Mayurbhanj District, Odisha

📌 Customer Success Executive (Mayurbhanj)
🏢 The Knowledge Academy
📍 Mayurbhanj