About SnehLok SnehLok is a social voice platform where people connect through voice conversations and live rooms. We’re looking for friendly, responsible, and customer-focused individuals to help our users have a smooth, safe, and enjoyable experience. Responsibilities
• Assist users with app-related questions and technical issues.
• Handle customer queries through chat and phone calls.
• Help users with account registration, OTP login, coins, and wallet-related queries.
• Support users with room joining, voice calls, and other app features.
• Respond to user complaints and escalate safety-related concerns appropriately.
• Help maintain a respectful, safe, and welcoming community.
• Collect user feedback and share suggestions for improving the app. Requirements
• Valuable communication skills in English and Kannada/Hindi.
• Patience, a positive attitude, and problem-solving skills.
• Basic smartphone and app troubleshooting knowledge.
• Comfortable communicating with users over chat and phone.
• Freshers are welcome to apply. Preferred Skills
• Previous experience in customer support, telecalling, or chat support.
• Familiarity with social media or mobile applications.
What We Offer
• Opportunity to grow with an emerging social voice platform.
• Friendly working environment.
• Training and guidance will be provided. Apply Now If you enjoy helping people and communicating with others, we’d love to hear from you
📌 Call Center Representative (India)
🏢 SnehLok
📍 India