02 Nov
|
SnehLok
|
Karnataka
About SnehLok
SnehLok is a social voice platform where people connect through voice conversations and live rooms. We’re looking for friendly, responsible, and customer-focused individuals to help our users have a smooth, safe, and enjoyable experience.
Responsibilities
- Assist users with app-related questions and technical issues.
- Handle customer queries through chat and phone calls.
- Help users with account registration, OTP login, coins, and wallet-related queries.
- Support users with room joining, voice calls, and other app features.
- Respond to user complaints and escalate safety-related concerns appropriately.
- Help maintain a respectful, safe, and welcoming community.
- Collect user feedback and share suggestions for improving the app.
Requirements
- Good communication skills in English and Kannada/Hindi.
- Patience,
a positive attitude, and problem-solving skills.
- Basic smartphone and app troubleshooting knowledge.
- Comfortable communicating with users over chat and phone.
- Freshers are welcome to apply.
Preferred Skills
- Previous experience in customer support, telecalling, or chat support.
- Familiarity with social media or mobile applications.
What We Offer
- Chance to grow with an emerging social voice platform.
- Friendly working environment.
- Training and guidance will be provided.
Apply Now
If you enjoy helping people and communicating with others, we’d love to hear from you!
📌 Call Center Representative (Karnataka)
🏢 SnehLok
📍 Karnataka