We are seeking enthusiastic, dedicated, and customer-oriented candidates to join our team as Technical Support Executives at eClerx. The ideal candidate should have good communication skills, a problem-solving mindset, and an interest in assisting customers with technical concerns.

Key Responsibilities
- Attend inbound customer calls and provide technical assistance.
- Understand customer issues and guide them through appropriate troubleshooting steps.
- Deliver effective solutions while maintaining a positive customer experience.
- Maintain accurate records of customer complaints, interactions, and resolutions in the CRM.
- Forward unresolved or advanced technical concerns to the appropriate department.
- Follow company guidelines and maintain established quality standards.
- Ensure timely and professional resolution of customer queries. Eligibility Criteria
- Strong verbal and written communication skills.
- Basic understanding of computers, technology, and troubleshooting.
- Good analytical and problem-solving skills.
- Ability to handle customers patiently and professionally.
- Minimum qualification: 12th pass or equivalent.
- Fresh graduates and candidates without prior experience are encouraged to apply.




- Additional technical training or certifications will be considered an advantage. About eClerx eClerx is a leading global operations and technology company providing business process management, data analytics, and technology-driven solutions to clients across various industries worldwide. Employee Benefits
- Health and medical insurance.
- Life insurance coverage.
- Mobile and telephone expense reimbursement.
- Transportation or commuter assistance.
- Paid sick leave.
- Paid holidays and annual leave.
- Provident Fund (PF) benefits. Employment Details
- Job Title: Customer Support Executive
- Department: Inbound Voice Process
- Employment Type: Full time
-

Experience:
Freshers and experienced candidates can apply
- Job Category: Customer Service / Technical Support

Job Type
s: Full-time, Permanent, Fresher Pay: ₹20,000.75
- ₹23,000.22 per month

Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund Work

Location:
In person

📌 Analyst- Voice Process (Chandigarh)
🏢 eClerx
📍 Chandigarh