Role & responsibilities

Key Responsibilities

- Lead and manage shift operations for a team of 1015 SAP Basis consultants
- Deliver SAP Basis support across S/4HANA, Business Suite, EWM, and associated landscapes
- Perform system monitoring, performance tuning, transport management (ChaRM/CTMS)
- Handle data growth analysis, security updates, deletion/partitioning, system refreshes, and upgrades
- Manage SAP HANA, including performance optimization and troubleshooting across ERP, BW, BW4HANA
- Drive incident and change management in line with ITIL practices
- Create and maintain shift rosters, ensure task allocation and productivity improvement
- Collaborate with cross-functional teams on infrastructure planning, system sizing, HA/DR strategies
- Maintain system documentation, support IT audits, and ensure compliance
- Provide RCA, support patching, upgrades, and kernel/database maintenance
- Train junior consultants and ensure knowledge sharing within the team Technical

Skills:

- Expertise in SAP Basis (ABAP + Java Stack), FRUN, Cloud ALM, Solution Manager
- OS: Unix/Linux/Windows; DB: HANA,



ASE, Oracle, DB2, MaxDB
- Strong hands-on with SAP installations, refreshes, upgrades, and patches
- Performance monitoring (CPU, memory, I/O), SAP system assessments
- Understanding of Unicode conversions, system copies, and user management Must-Have Execution

Skills:

- Proven leadership of 1520 team members in shifts
- Experience in multiple SAP support projects
- Solid understanding of ITIL framework, incident & change management
- Ability to work independently on planning, sizing, and architecture-related tasks Desired Profile:
- 6-7.5 years of relevant SAP Basis experience
- Solid communication, leadership, and team collaboration skills
- Exposure to Agile methodologies and project basics
- Self-driven with ability to multitask and work under tight deadlines

Education:
Bachelor’s degree in Engineering, Computer Science, Information Systems, or equivalent Preferred candidate profile Perks and benefits

📌 SAP BASIS (Bengaluru)
🏢 VService IT Solutions
📍 Bengaluru