Job Title: Telecaller & Customer Care Executive

Location:
Khadi Sadan, Ambala Industry: E-Commerce (Apparel & Lifestyle) Employment Type: Full-Time WhatsApp Your resume at (phone hidden) Company Overview: We are a growing e-commerce company based at Khadi Sadan, Ambala, focused on delivering high-quality apparel and lifestyle products across India. We are looking for energetic and customer-focused Telecallers and Customer Care Executives to join our dynamic team and help us enhance customer satisfaction and sales support.

Key Responsibilities

- Make outbound calls to potential and existing customers to promote products and assist with orders.
- Handle inbound customer queries via phone, email, or chat related to product inquiries, orders, payments, returns, etc.
- Maintain records of customer interactions, transactions, and feedback.
- Resolve customer complaints efficiently and professionally.
- Follow up on leads and ensure timely responses.
- Coordinate with logistics and operations teams to ensure smooth order fulfillment.
- Achieve daily/weekly call targets and customer satisfaction KPIs.

Requirements:





- 10+2 or Graduate in any discipline.
- 0–2 years of experience in telecalling, customer support, or a similar role (Freshers may apply).
- Good verbal communication skills in Hindi and basic English.
- Basic computer knowledge (MS Office, internet usage, CRM tools).
- Friendly, patient, and persuasive personality.
- Ability to handle pressure and multitask.

What We Offer

- Fixed salary with performance-based incentives.
- On-the-job training and skill development.
- Supportive and collaborative work environment.
- Growth opportunities within the company. Work Timings: Monday to Saturday | 10:00 AM – 6:00 PM

How to Apply
WhatsApp Your resume at (phone hidden)

Job Type
Full-time Pay: ₹9,206.98
- ₹16,000.00 per month

Benefits:
- Cell phone reimbursement
- Commuter assistance
- Versatile schedule
- Paid sick time Application Question(s):
- What is your expected salary? Language:
- English (Preferred) Work

Location:
In person

📌 Customer Care Executive (Ambala)
🏢 Khadi Sadan
📍 Ambala