Job description
Branch Head / Assistant Branch Head –Mumbai

Location:
Multiple Locations across Mumbai

Salary:
Up to ₹53,000 per month + Performance Incentives Industry: NBFC / Financial Services

Experience:
5–8 years Job Summary We are looking for an experienced, energetic, and result-oriented Branch Head / Assistant Branch Head to manage branch operations, drive business growth, and ensure operational excellence across our NBFC branches. Gold Loan experience is mandatory.

Key Responsibilities
- Achieve branch business, revenue, and profitability targets.
- Manage day-to-day branch operations effectively and ensure smooth functioning.
- Lead, motivate, and develop the branch team to achieve business objectives.
- Drive customer acquisition, portfolio growth, and cross-selling of financial products.
- Monitor portfolio quality, collections, recoveries, and customer service standards.
- Ensure compliance with company policies, internal controls, audit requirements, and applicable RBI guidelines.
- Monitor branch performance through regular MIS and business reviews.
- Develop and maintain strong customer relationships.
- Identify new business opportunities and support branch expansion and growth.
- Ensure effective implementation of risk management and operational procedures. Eligibility & Requirements
- Graduate in any discipline; MBA/PGDM will be an added advantage.




- 5–8 years of relevant experience in Banking, NBFC, Gold Loan, or Financial Services.
- Minimum 2 years of experience as a Branch Head / Assistant Branch Head or in a similar leadership role.
- Mandatory experience in Gold Loan operations/appraisal/business.
- Strong leadership, sales, business development, and team management skills.
- Good understanding of branch operations, customer relationship management, and compliance.
- Strong communication, analytical, and decision-making abilities.
- Candidates with experience in managing Gold Loan branches will be preferred.

What We Offer
- Salary up to 55,000 per month, based on experience and suitability.
- Attractive performance-based incentives.
- Career growth and development opportunities.
- Professional and collaborative work environment.
- Cell phone reimbursement.
- Paid sick leave. Join Us If you are an experienced Gold Loan / NBFC professional looking for an chance to take your career to the next level, we invite you to apply. Join our growing NBFC team in Goa and contribute to building high-performing branches while delivering excellent customer service and business results.

Benefits:
- Cell phone reimbursement Pay: Up to ₹55,000.00 per month

Benefits:
- Cell phone reimbursement Work

Location:
In person

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