02 Nov
|
BigBasket
|
Hyderabad
02 Nov
BigBasket
Hyderabad
Role & responsibilities 1. Store Operations Management
- Manage daily store operations and ensure smooth functioning.
- Monitor order processing, picking, packing and dispatch activities.
- Ensure timely order fulfilment and operational efficiency. 2. Team Management
- Supervise and manage a team of 50100+ employees.
- Allocate daily tasks and monitor team productivity.
- Manage attendance, shift planning and workforce availability.
- Train, guide and motivate team members. 3. Inventory Management
- Monitor stock availability and inventory levels.
- Ensure proper stock inward and outward processes.
- Conduct regular stock audits and minimize inventory discrepancies.
- Coordinate with the inventory team to avoid stock shortages. 4. Customer Service
- Ensure timely resolution of customer complaints.
- Maintain service quality and customer satisfaction.
- Handle operational issues and escalations. 5. Quality & Hygiene
- Maintain store cleanliness and hygiene standards.
- Ensure proper storage and handling of fruits, vegetables and FMCG products.
- Follow company safety and quality guidelines. 6. Reporting & Performance Monitoring
- Track daily sales, productivity and operational performance.
- Prepare daily operational reports.
- Monitor KPIs and ensure achievement of store targets. Preferred candidate profile Position: Store Supervisor Department: Store Operations
Location:
Hyderabad
Experience:
6 months 2 years
Education:
Any Graduate / 12th Pass with relevant experience Industry: Retail / FMCG / E-commerce / Grocery preferred Languages: Telugu, Hindi and basic English Employment Type: Full time Joining: Immediate joiners preferred
📌 Walk-in || Store Supervisor (Hyderabad)
🏢 BigBasket
📍 Hyderabad