SUMMARY

Job Description
Tele Collection Executive Position: Collection/Recovery Executive (Tele
- Calling)

Location:
402, 4th Floor, IRIS Tech Park, Badshahpur Sohna Road, Sector 48, Gurugram, Haryana 122018

Experience:
6 Months 1 Year (Collections/Recovery)

Salary:
16,000 20,000 per month Employment Type: Full
- Time Open Positions: 15

About the Role
We are looking for agile and result-oriented Collection/Recovery Executives to join our team. The ideal candidate should have prior experience in tele-calling collections or recovery, strong communication skills, and the ability to negotiate effectively with customers to ensure timely payment recovery while maintaining a professional and customer-centric approach.

Key Responsibilities
- Make outbound calls to customers for overdue payment recovery.
- Follow up with customers and negotiate payment commitments.
- Resolve customer queries related to outstanding dues in a professional manner.
- Maintain accurate call records and update collection remarks in the CRM/system.
- Achieve daily, weekly, and monthly collection targets.
- Ensure adherence to company policies, compliance guidelines, and collection processes.
- Build positive customer relationships while maintaining professionalism during recovery calls.
- Escalate unresolved cases as per the defined process.
- Coordinate with internal teams to ensure smooth resolution of customer issues.



Required Skills
- 6 months to 1 year of experience in collections, recovery, or tele
- calling.
- Excellent verbal communication and negotiation skills.
- Strong customer handling and persuasion abilities.
- Basic computer knowledge and familiarity with CRM systems.
- Ability to work under pressure and meet collection targets.
- Good problem-solving and interpersonal skills.
- Positive attitude and willingness to learn. Eligibility
- Minimum qualification: 12th Pass/Graduate (preferred).
- Experience in Banking, NBFC, FinTech, BPO Collections, or Recovery Process will be an added advantage.
- Immediate joiners will be preferred. Requirements Required Skills
- 6 months to 1 year of experience in collections, recovery, or tele
- calling.
- Excellent verbal communication and negotiation skills.
- Strong customer handling and persuasion abilities.
- Basic computer knowledge and familiarity with CRM systems.
- Ability to work under pressure and meet collection targets.
- Good problem-solving and interpersonal skills.
- Positive attitude and willingness to learn. Eligibility
- Minimum qualification: 12th Pass/Graduate (preferred).
- Experience in Banking, NBFC, FinTech, BPO Collections, or Recovery Process will be an added advantage.
- Immediate joiners will be preferred. Benefits

Salary:
16,000 20,000 per month

📌 Tele Collection Executive- Gurgaon (Gurugram)
🏢 2COMs
📍 Gurugram