02 Nov
|
Trainathon
|
Mumbai
Solbeg India Position: Customer Service Representative (CSR) Eligibility
• ualification : HSC (Freshers) / Graduates (Freshers) / Candidates with BPO experience
•
Experience:
Freshers or 6 months to 4 years of experience Process
• Inbound Customer Support
• Handle customer queries related to home services such as electricians, plumbers, AC technicians, door repairs, and other technical issues.
• Deliver excellent customer service by resolving queries efficiently and professionally. Shift Timings
• US 24/7 Rotational Shifts
• 9-hour shift (8
working hours
+ 1-hour break) Shift Timing (Rotational)
• 3:30 PM 12:30 AM
• 6:30 PM – 3:30 AM
• 9:30 PM – 6:30 AM
• 12:30 AM – 9:30 AM Weekly Offs
• 2 Rotational Week Offs Salary
• HSC/Graduate Freshers: 22,000 (Gross)
• Experienced Candidates: 22,000 – 27,000 (Gross) Interview Process
• HR Round
• Technical Test
• Operations Round Work Location Sanpada,
Navi Mumbai Transport Hiring Boundaries Company transport (one-side pick-up or drop, depending on shift) is available for candidates residing in:
• Airoli to Panvel
• Panvel to Vashi
• Taloja Phase 2 (Upto Pendhar Metro Station)
• Ulwe
• Kalwa Naka Road, Thane Railway Station (West
• Chembur (Covered boundaries: BARC Colony, Anushakti Nagar, Tata Colony, Swastik Park, Chembur Circle, Chembur Naka, and Vashi Naka.) Chembur (Not Covered boundaries: Mankhurd, Trombay, Chita Camp, Deonar, Shivaji Nagar, Govandi, Ghatla, Ramabai Ambedkar Nagar, Shivneri Nagar, and nearby areas.) Mandatory Requirements
• Excellent communication skills in English are mandatory.
• Candidates must be comfortable working in 24/7 rotational shifts and with rotational week offs.
• Candidates must reside within the company's hiring and transport boundaries.
📌 Customer Service Representative (Mumbai)
🏢 Trainathon
📍 Mumbai