- Configuring retail systems with the POS software and other hardware and software infrastructure
- Receiving, logging and managing calls from internal staff, stores and vendors
- Installing and configuring computer hardware, software, networks, printers and scanners
- Monitoring and maintaining CCTVs, computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing necessary availability of critical solutions across the company
- Repairing and replacing equipment as necessary
- Maintaining backup of all systems across the company
- Maintaining records of software licenses. Candidate Qualifications & Skill
Requirements:
- Knowledge of any of the following O365, Tally, integration of POS and Shopify, Olabi, GoFrugal, Odoo, is mandatory.
- Bachelor's degree with 2-5 years of experience.
- Understanding of Microsoft Office configuration
- Expertise in technical support (over the phone or face to face)
- Positive knowledge required in computer hardware, setting up network
- Knowledge of POS systems is mandatory Job
Location:
Head Office Prabhadevi, Mumbai Reporting Manager: IT Manager
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate
- a premium Japanese confectionery brand, Onitsuka Tiger
- a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Ligne Roset – a luxury French contemporary furniture brand and Jacadi Paris
- a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.