Recruitment Service: 21 Cent Business Services Pvt. Ltd. Company Industry: Building Materials & Paint Manufacturer Job Summary: The CRM Executive will support the sales team by managing dealer and distributor relationships, ensuring timely follow-ups on outstanding payments, communicating schemes, and maintaining accurate sales data. The role requires robust coordination, communication, and data management skills.

Key Responsibilities

- Maintain regular coordination with dealers, distributors, and painters.
- Conduct daily follow-ups on outstanding payments and ensure timely collection support.
- Communicate and explain new schemes, offers, and promotions to dealers and market stakeholders.
- Support the sales team with order tracking, dispatch updates, and issue resolution.
- Handle and maintain accurate sales data, reports, and CRM records.
- Make outbound calls to dealers/painters for relationship building and business development.




- Track secondary sales and market feedback from dealers.
- Assist in claim management and scheme settlement tracking.
- Ensure proper documentation and coordination for smooth sales operations.
- Provide real-time updates to management on market status and dealer activities.

Requirements:

- Fluency in Hindi & Bengali
- Previous experience in a similar role is an Asset. Pay: ₹15,000.00
- ₹20,000.00 per month Application Question(s):
- What is your Salary Expectation?
- Do you have any experience within the Building Materials or Paint Industry?

Experience:
- Customer Relationship Management: 2 years (Preferred) Language:
- Hindi (Preferred)
- Bengali (Preferred) Work

Location:
In person

📌 CRM Executive (Kolkata)
🏢 TEXTILE MANUFACTURING ORGANISATION
📍 Kolkata