Eligibility Criteria Qualification
- Any Degree Experience
- 0-3 Years Year of passing
- 2024-2026 Age Limit
- 21-26 Years Job Title: Customer Support Executive (Tele caller) We are looking for a Customer Support Executive to handle inbound customer calls, resolve first-level issues, and manage support tickets. You will act as the first point of contact for our customers, helping them resolve basic technical or operational problems and ensuring a high-quality service experience.

Key Responsibilities

- Handle customer calls: Answer inbound customer calls promptly, politely, and professionally.
- Resolve first-level issues: Troubleshoot, diagnose, and resolve basic, routine customer complaints and inquiries immediately.
- Raise and track tickets: Create detailed support tickets in our system for tracking and routing complex issues to the senior technical team.
- Document interactions: Maintain accurate, up-to-date logs of customer details, issues,



and solutions provided in the CRM software.
- Follow up: Contact customers to communicate updates on open tickets and confirm that their issues have been fully resolved. Required Skills
- Language proficiency: Fluent verbal and written communication in both Hindi and English.
- Problem-solving: Ability to understand customer issues, think logically, and guide users through basic troubleshooting steps.
- Technical comfort: Familiarity with basic computer operations, typing skills, and a willingness to learn ticketing tools.
- Customer-first mindset: Patient, polite, and calm under pressure when dealing with customers. Office Address : Unit No.201 & 202, 2nd Floor, Gowra Fountainhead, HUDA Techno Enclave, HITEC City, Hyderabad, Telangana 500081. 040-2354-2499

📌 Walk-in || Customer Support Executive (Hyderabad)
🏢 Danlaw Technologies India Limityed
📍 Hyderabad