Excellent Chance For Service Desk Engineer. Experience
- 4-7 years Location
- Chennai , Shollinganallur Face to Face Interviews on
- 31st Oct , Saturday 2026. Time
- 9:30 am
- 12 pm.

Job Description
- Excellent oral & written communication
- Knowledge in Windows AD
- Knowledge in Exchange Server / Office 365
- Knowledge in Entra and Endpoint manager
- Cross functional Knowledge in MAC with Windows Domain
- Knowledge in User Permissions / Access Restriction for Domain Accounts
- Ensure 100% availability of resources as per SOW
- Standardize the Service Desk operations and implement best practices Primary Skills (Preferred)
- Knowledge in Troubleshooting OS / Hardware related Issues
- Knowledge in Troubleshooting Application Related issues
- Knowledge in Remote Support for Windows / MAC users with appropriate Tools
- Knowledge of MS Office products (word, excel, PowerPoint, Outlook)
- Knowledge in BAU projects Onedrive,



Patching and encryption in both windows and macOS
- Knowledge in User administration On boarding / off boarding, Shared mailbox creation and Distribution list management.
- Knowledge in Active directory, Endpoint manager, Entra, Exchange on prem, Exchange online and JSS pro.
- Excellent oral & written communication to handle the end users directly with quality.
- Knowledge in HP cloud printer installation in the node and troubleshooting
- Strong knowledge of laptop performance troubleshooting, with the ability to diagnose and resolve issues using a structured and systematic approach.
- Follow the established process and predefined triage workflow as outlined. Secondary Skills (Preferred)
- Knowledge in Mac OS / Application Troubleshooting

📌 Walk-in || Sr. Service Desk Engineer (Chennai)
🏢 Neurealm
📍 Chennai