What You’ll Do
- Call customers who abandoned their carts and help them complete their purchase
- Follow up on undelivered (NDR) orders, confirm address and availability, and coordinate re-delivery
- Reduce Return-to-Origin (RTO) cases by confirming COD orders before dispatch
- Handle customer queries and objections politely and convert hesitant buyers
- Update call outcomes accurately in our CRM/dialer system
- Meet daily targets for calls, conversions, and successful deliveries What We’re Looking For
- 2-3 years of experience in telecalling, customer support, or sales (freshers welcome)
- Clear communication in Hindi and [English / regional language]
- Confident, patient, and comfortable with target-based work




- Basic computer skills
- Minimum qualification: 12th pass / Graduate preferred What You’ll Get
- Fixed salary plus attractive monthly incentives on conversions
- Training on product, calling scripts, and sales techniques
- Growth path to Team Lead within [6–12] months for top performers
- Friendly, fast-paced work workplace Pay: ₹10,000.00
- ₹33,000.00 per month

Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Provident Fund Work

Location:
In person

📌 Customer Retention Executive (Gurugram)
🏢 QuickFlo
📍 Gurugram