Job Description – IT Support Executive

Company: Fenoptis Pvt Ltd
Experience: Fresher / 0–2 Years
Department: IT Support
Employment Type: Full time

Job Summary

We are looking for a motivated and technically sound IT Support Executive to handle day-to-day IT-related activities and provide technical assistance to employees. Candidates with basic computer knowledge and a willingness to learn are welcome to apply. Both freshers and candidates with up to 2 years of experience can apply.

Key Responsibilities
Provide basic technical support to employees for computer hardware and software-related issues.
Install, configure and maintain desktop computers, laptops, printers and other IT equipment.
Troubleshoot basic Windows operating system and application-related problems.
Assist in LAN, Wi-Fi and internet connectivity troubleshooting.
Provide basic support for routers, switches, keyboards, mice, printers and other peripherals.
Maintain IT equipment records and update inventory.
Assist with software installation, updates, antivirus and system maintenance.
Provide technical support for office systems and call centre operations.
Escalate complex technical issues to the senior IT team or service provider.
Ensure proper functioning of computers and IT infrastructure.





Required Skills & Qualifications
Basic knowledge of computers, hardware and software.
Familiarity with Windows operating systems and MS Office.
Basic understanding of computer troubleshooting.
Knowledge of LAN, Wi-Fi and internet connectivity.
Basic knowledge of printers, scanners and other computer peripherals.
Good communication and problem-solving skills.
Willingness to learn recent technologies and IT support procedures.

Eligibility Criteria
Freshers: Candidates with basic computer knowledge and a genuine interest in IT support are encouraged to apply.
Experienced Candidates: 1–2 years of experience in IT support, desktop support or hardware and networking will be preferred.
Minimum qualification: 10+2 / Graduate / Diploma in Computer Hardware, IT or a related field.

Preferred Candidate Profile
Responsible, punctual and proactive.
Able to handle basic technical issues independently.
Patient and helpful when assisting employees.
Comfortable working in an office or call centre workplace.

Interested candidates may apply with their updated resume.

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 It Support Matigara
🏢 fenoptis
📍 Matigara