01 Nov
|
Kwikster Consulting and Technology OPC Private
|
Jaipur
01 Nov
Kwikster Consulting and Technology OPC Private
Jaipur
● Manage, supervise, and motivate a team of Customer Support Executives.
● Monitor daily team performance, productivity, attendance, and adherence.
● Handle customer escalations and provide appropriate resolutions.
● Monitor call quality and ensure compliance with company and client standards.
● Track KPIs such as conversion, call quality, productivity, attendance, and customer satisfaction.
● Conduct regular team briefings, coaching, and performance feedback sessions.
📌 Team Leader Jaipur
🏢 Kwikster Consulting and Technology OPC Private
📍 Jaipur