Key Responsibilities

Business Development & Sales
Handle inbound enquiries received through B2B portals and convert leads into customers.
Build and maintain robust relationships with existing and prospective customers.
Identify prospects for business expansion and customer acquisition.
Assist in promoting and selling company products.

Customer & Order Management
Coordinate with existing customers to ensure timely processing and delivery of orders.
Follow up with customers regarding product requirements and satisfaction.
Maintain proper records of customer orders and transactions.

Retail Sales Operations
Support retail sales activities at company premises.
Provide product information and assist walk-in customers.
Ensure excellent customer service standards.

Logistics & Fleet Coordination
Communicate with vehicle operators and transport personnel for smooth movement of goods.
Monitor dispatches, deliveries, and transportation schedules.
Resolve logistics-related issues efficiently.

Reporting & Documentation
Maintain and update daily operational reports on Google Drive and company systems.




Prepare sales, inventory, dispatch, and business activity reports.
Ensure proper record keeping and documentation.

Finance & Inventory Coordination
Track goods supplied and received.
Coordinate payment follow-ups and basic financial records.
Assist in inventory management and stock monitoring.

Supplier Management
Coordinate with suppliers regarding procurement and product availability.
Develop healthy vendor relationships.
Conduct supplier visits when required to ensure smooth business operations.

Desired Candidate Profile
Positive communication and interpersonal skills.
Basic knowledge of Microsoft Excel, Google Sheets, and online platforms.
Ability to handle customer interactions confidently.
Willingness to travel locally for supplier and customer visits.
Problem-solving attitude and ability to work independently.
Experience in sales, operations, logistics, or customer service will be an added advantage.

📌 Operation Executive Howrah
🏢 Wittosh
📍 Howrah