Key Responsibilities
Outbound & Inbound Calling: Make high-volume cold or warm calls to prospective students and visa applicants.
Service Explanation: Provide accurate, high-level summaries of study visas, permanent residency (PR), tourist visas, or work permits.
Appointment Scheduling: Book consultations or office visits for senior immigration counselors.
CRM & Data Management: Log call outcomes, update client profiles, and track follow-ups daily.
Team Coordination: Hand off qualified leads to case managers and report daily conversion metrics to management.
Requirements & Qualifications
Education: Minimum 12th pass; a bachelor’s degree in any field is an advantage.
Experience: Freshers with solid communication are often accepted,
though 6 months to 2+ years of prior telecalling or sales experience (preferably in education or immigration) is heavily preferred.
Language Skills: Fluency in English, Hindi, and/or regional languages like Punjabi.
Technical Skills: Basic computer proficiency, familiarity with CRM software, and MS Office.
Soft Skills: Active listening, resilience against rejection, robust persuasion, and a polite, customer-first attitude
Pay: ₹12,000.00 - ₹18,000.00 per month
Advantages:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Paid time off