CRM & Backend Executive – Real Estate

Greetings from DirectusHR Services!

We are hiring for the position of CRM & Backend Executive with a leading company in the Real Estate industry.

Job Details
Job Title: CRM & Backend Executive
Industry: Real Estate
Experience: Minimum 1 year of relevant experience in Real Estate CRM and Backend Operations
Salary: ₹15,000 – ₹30,000 per month
Openings: 1
Employment Type: Full time

Job Responsibilities
CRM & Customer Relationship Management
Manage post-sales client communication and onboarding after property bookings.
Address customer queries related to payment schedules, property details, and possession timelines.
Maintain accurate client information, booking details, and communication records in the CRM system.
Documentation & Compliance
Verify KYC documents, booking forms, and payment proofs.
Prepare and coordinate allotment letters, Builder-Buyer Agreements (BBA), and Agreements for Sale (AFS).
Coordinate with clients, legal teams, and registration offices for property registration.
Payment Collections & Follow-ups
Generate and send payment demand letters to clients.
Follow up with customers and banks regarding outstanding payments and home loan disbursements.
Coordinate with the Finance team for payment verification, receipt generation,



and account statements.
Backend Sales & Inventory Management
Maintain and update property inventory records to ensure accurate booking status.
Support the Sourcing team with Channel Partner (CP) documentation, brokerage invoices, and payment coordination.
Process booking cancellations, inventory updates, and refund coordination.
MIS & Reporting
Prepare daily and weekly MIS reports related to bookings, collections, outstanding payments, and inventory.
Maintain organized physical and digital client records.
Ensure data accuracy, confidentiality, and proper documentation.

Required Skills
Minimum 1 year of experience in Real Estate CRM and Backend Operations.
Knowledge of property booking documentation and post-sales processes.
Experience with CRM software, Excel, and MIS reporting.
Positive communication, coordination, and follow-up skills.
Solid attention to detail and documentation accuracy.
Ability to coordinate with Sales, Sourcing, Finance, Legal teams, and customers.

Qualification

Graduation in any discipline preferred.

Location

Borivali Mumbai

Interested candidates can apply with their updated CV.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Crm & Backend Executive Real Estate Borivali
🏢 DirectUsHr Services
📍 Borivali