Experience: Minimum 1 Year

Employment Type: Full time | In office

Key Responsibilities:
Provide L1/L2 technical and application support to customers
Analyze, write, and optimize SQL queries for data validation, reports, and issue resolution
Identify, troubleshoot, and resolve application and database-related issues
Monitor system performance and ensure application uptime
Log, track, and manage support tickets within defined SLAs
Coordinate with Development and QA teams for issue escalation and fixes
Support UAT, production releases, and post-deployment activities
Maintain clear documentation of issues, root causes, and resolutions
Communicate effectively with clients to provide timely updates and solutions

Required Skills:
Minimum 1 year hands-on experience in SQL
Strong understanding of databases and application support processes
Valuable analytical, troubleshooting, and communication skills

Job Type: Full time

Pay: Up to ₹300,000.00 per year

Application Question(s):
What's your Current and Expected CTC?
Are you Proficient In writing SQL and Postgre SQL ?
What's your Notice Period?
Are you okay with Thane Kapurbawadi location?

Work Location: In person

📌 Application Support Thane
🏢 Iconic Business Solution
📍 Thane