Job Title: Academic Counsellor

Job Summary

An Academic Counsellor is responsible for guiding prospective and current students in making informed educational and career decisions. The role involves counselling, admissions support, student engagement, and ensuring a positive learning journey aligned with institutional goals.

Key Responsibilities
Student Counselling & Guidance
Provide one-on-one counselling to students regarding courses, career paths, and academic goals
Understand student needs, interests, and aptitude to recommend suitable programs
Address student queries related to curriculum, career scope, and outcomes
Admissions Support
Handle inbound and outbound calls, emails, and walk-ins
Convert leads into enrollments through effective counselling techniques
Follow up with prospective students and maintain conversion records
Relationship Management
Build and maintain strong relationships with students and parents
Ensure a positive onboarding experience for new students
Act as a point of contact throughout the student lifecycle
Data Management & Reporting
Maintain accurate student records in CRM systems
Track counselling sessions, leads, and conversions
Generate daily/weekly/monthly reports on performance
Coordination & Support




Collaborate with faculty and administrative teams
Assist in organizing seminars, webinars, and career guidance sessions
Support marketing activities like education fairs or campaigns

Required Skills
Robust communication and interpersonal skills
Persuasive and negotiation abilities
Active listening and problem-solving skills
Basic knowledge of educational programs and career trends
Proficiency in MS Office and CRM tools

Qualifications
Bachelor’s degree (mandatory); Master’s degree preferred
Background in Education, Psychology, HR, or Business Administration is an advantage

Experience
0–3 years (Freshers with strong communication skills can apply)
Experience in counselling, sales, or customer relationship roles is a plus

Key Performance Indicators (KPIs)
Lead conversion rate
Student satisfaction level
Follow-up effectiveness
Enrollment targets achieved

Work Setting
Office-based
May require weekend work during admission seasons

Job Types: Full time, Permanent, Fresher

Pay: ₹12,000.00 - ₹40,000.00 per month

Experience:
Academic counselling: 1 year (Preferred)

Work Location: In person

📌 Academic Counselor Malappuram
🏢 Skillage Academy
📍 Malappuram