Receptionist – Job Description

Position: Receptionist
Location: Dombivli
Employment Type: Full-Time

About the Role

We are looking for a friendly, professional, and organized Receptionist to be the first point of contact for our organization. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle front desk operations efficiently while providing outstanding customer service.

Key Responsibilities
Welcome and assist patients, visitors, and clients in a professional manner.
Answer incoming phone calls and respond to inquiries promptly.
Schedule and manage appointments efficiently.
Maintain patient records and update information accurately.
Handle billing, cash collection, and issue receipts when required.
Coordinate with doctors and other staff to ensure smooth daily operations.
Manage front desk operations and maintain a clean, organized reception area.
Respond to emails, WhatsApp messages, and other communication channels.
Provide information about the hospital's services and assist with patient queries.
Support administrative tasks and maintain office documentation.





Requirements
Bachelor's degree (preferred).
1–2 years of experience as a Receptionist or in Customer Service (freshers with excellent communication skills may also apply).
Excellent verbal and written communication skills in English, Hindi, and Marathi.
Solid interpersonal and customer-handling skills.
Basic computer knowledge (MS Office, email, internet).
Positive organizational and multitasking abilities.
Qualified appearance and positive attitude.
Ability to work in a quick-paced environment.

Preferred Skills
Sales and patient counseling skills.
Experience using hospital or clinic management software.
Solid problem-solving and time management skills.

What We Offer
Competitive salary.
Professional and supportive work setting.
Career growth prospects.
On-the-job training and skill development.

Interested candidates can send their resume or contact us at: +91-XXXXXXXXXX

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Receptionist Kalyan
🏢 Western Healthcare Consultancy
📍 Kalyan