We are looking for a skilled and customer-focused French Customer Support Executive to join our team. The candidate will be responsible for handling customer queries in French via voice, email, and chat, ensuring high-quality service and customer satisfaction.

Key Responsibilities
Provide customer support in French (spoken and written) through calls, emails, and chat.
Resolve customer queries related to products, services, billing, or technical issues.
Maintain a high level of professionalism and empathy while interacting with customers.
Accurately document customer interactions and update records in CRM systems.
Follow standard operating procedures and service level agreements (SLAs).
Escalate complex issues to the appropriate internal teams when required.




Ensure customer satisfaction and contribute to continuous process improvement.

Required Skills & Qualifications
Fluency in French (B2 level or above) and solid English communication skills.
Prior experience in customer service, technical support, or international BPO is preferred.
Solid verbal and written communication skills.
Valuable problem-solving and multitasking abilities.
Basic computer knowledge and familiarity with CRM tools.
Ability to work in rotational shifts

Pay: ₹800,000.00 - ₹900,000.00 per year

Work Location: In person

📌 French Cusomer Support Executive Gurugram
🏢 Realply Industries (P
📍 Gurugram