To manage set of Retail Asset products including life cyle of loan and customer service Responsibilities
• Responsible for a RA product end to end Operations.
• Manage Disbursmeent / PDD / File receipt Management, life cycle of loan. Escalation and resolve issues.
• Review the process for compliance Control. Complaints and Audit exceptions
RCA, resolution and permanent fix.
• Regular T&M; and TAT measurements.
• Suggestion on recent options to support to collection on bank receivables.
• Diagnose and resolve issues related to systems / process faced by the team.
• Drive initiatives and work on projects that improve efficiency through process automation.
• Cross-functional collaboration to identify automation prospects for efficiency improvement. Qualifications Graduate / Post Graduate Min: 7 years Max: 10 years
📌 Manager Ra Unsecured Operations Mumbai (India)
🏢 CSB Bank
📍 India
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