Visava is a leading Water Park + Resort near Panvel.
JOB RESPONSIBILITIES:
Guest Check-in / Check-out for Resort Rooms
Attend Calls & WhatsApp for Ticket & Room Booking Enquiries and convert to bookings
Explain Packages: Water Park + Lunch, Room + Water Park Combo
Handle Cash, Card, UPI Billing and Daily Closing
Coordinate with Housekeeping, Restaurant & Water Park Team
Handle Group Bookings: Corporate, School Picnic, Wedding Events
Solve Guest Complaints Politely and Quickly
REQUIRED SKILLS:
Experience: 1 Year in Hotel / Resort for Front Office (Positive Freshers can apply)
Languages: Hindi, Marathi, Basic English - MUST
Computer: Basic Knowledge of Billing / PMS / Excel
Personality: Presentable, Polite, Active, Guest-Friendly
Must be ready for Weekend / Holiday Duty & Rotational Shifts