Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and escalations.
Convert customer inquiries into sales and achieve assigned targets.
Provide customer support through calls, emails, and live chat.
Maintain customer records, follow-ups, and daily reports in the CRM.
Build robust customer relationships and ensure customer satisfaction.
Identify upselling and cross-selling opportunities wherever applicable.

Required Skills & Qualifications
Any graduate or undergraduate candidate can apply.
Valuable communication skills in English and Hindi are mandatory.
Basic computer knowledge, including MS Excel, email, and CRM handling.
Solid customer service, problem-solving, and interpersonal skills.
Ability to handle customer concerns and work towards targets.
Experience in BPO, call centres, sales, or customer support will be an added advantage.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Senior Customer Support Executive Chennai
🏢 Linfoi Private
📍 Chennai