01 Nov
|
BlackBird Solutions
|
India
01 Nov
BlackBird Solutions
India
Job Responsibilities
Handle customer queries through phone calls, emails, and messages.
Maintain and update customer information in the CRM software.
Follow up with existing customers regarding payments, renewals, and service requests.
Coordinate with sales, operations, and other departments to resolve customer issues.
Maintain customer records, feedback, and complaint details.
Ensure timely resolution of customer queries and complaints.
Generate daily reports on customer interactions and follow-ups.
Build and maintain positive relationships with customers.
Support the sales team in customer retention and business development activities.
Location: Coimbatore Near Saravanampatti
Experience: 1–10 Years
Qualification: Any Degree
Pay: ₹35,600.00 - ₹40,000.00 per month
Advantages:
Provident Fund
Work Location: In person
📌 Customer Relationship Manager Crm Coimbatore (India)
🏢 BlackBird Solutions
📍 India