Job Overview

The Sales Coordinator / CRM Executive will support the sales team by maintaining customer records, coordinating enquiries and follow-ups, preparing sales reports and ensuring that sales activities are properly documented.

Key Responsibilities
Maintain and update the company's CRM system and customer database.
Record incoming enquiries, leads, follow-ups and sales prospects.
Assign and track leads for the relevant sales executives.
Monitor pending follow-ups and remind the sales team of scheduled activities.
Prepare daily, weekly and monthly sales reports.
Track quotations, proposals, purchase orders and order status.
Coordinate with Accounts regarding invoices, payment status and collections.
Maintain records of customer meetings, calls and communications.
Coordinate internal meetings and sales review documentation.
Ensure that sales data is accurate and reports are submitted on time.
Support management with sales performance summaries and pipeline updates.

Required Qualifications
Bachelor's degree in Commerce,



Business Administration or a related field.
0–2 years of experience in sales coordination, CRM administration, MIS or office administration preferred.
Freshers with robust Excel and organizational skills may be considered.

Required Skills
Good knowledge of MS Excel, Word and email.
Familiarity with CRM software and reporting tools.
Solid organizational and documentation skills.
Attention to detail and data accuracy.
Good communication and coordination skills.
Ability to manage multiple tasks and deadlines.

Performance Indicators (KPIs)
Accuracy and completeness of CRM records.
Timely submission of sales reports.
Follow-up tracking and lead assignment efficiency.
Accuracy of quotation and order records.
Timely coordination of sales and collection updates.

Pay: Up to ₹20,000.00 per month

Work Location: In person

📌 Sales Coordinator Kozhikode
🏢 Ceapay
📍 Kozhikode