Job Responsibilities – Senior Service Advisor
Handle customer inquiries and understand vehicle service requirements.
Perform vehicle inspections and identify service needs.
Prepare job cards and provide accurate service estimates.
Explain repair requirements and costs to customers.
Coordinate with technicians to ensure timely service completion.
Monitor vehicle repair progress and delivery schedules.
Ensure customer satisfaction and quality service.
Handle customer complaints and provide effective solutions.
Coordinate with the spare parts department for parts availability.
Conduct vehicle delivery inspections and explain completed work.
Follow up with customers for feedback and service reminders.
Achieve service revenue and customer satisfaction targets.
Pay: ₹14,000.00 - ₹16,000.00 per month
Advantages:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Provident Fund