Floor Manager – McDonald’s | Job Description
Supervise daily restaurant operations to ensure Quality, Service, Cleanliness and Value (QSC&V;) standards.
Lead and deploy crew members effectively to ensure smooth operations during peak and non-peak hours.
Monitor food quality, product availability, service speed and customer satisfaction.
Ensure compliance with food safety, hygiene, sanitation and workplace safety standards.
Handle customer complaints professionally and ensure effective guest recovery.
Control food waste, labour costs, cash handling and inventory during shifts.
Monitor sales performance and implement action plans to achieve business targets.
Train, coach and motivate crew members to improve productivity and operational performance.
Conduct routine equipment checks, cleanliness inspections and preventive maintenance follow-ups.
Complete shift reports, cash reconciliation, inventory records and operational checklists.
Ensure adherence to McDonald’s policies, procedures and brand standards.
Coordinate with the Restaurant Manager to improve business performance and team development.
Pay: ₹15,000.00 - ₹19,000.00 per month
Perks:
Food provided
Health insurance
Leave encashment
Paid time off
Provident Fund