Call Center Trainer – Life Insurance

Experience: 2–5 years
Industry: Life Insurance / BPO / Call Center

Job Responsibilities:
Train current and existing agents on life insurance products, processes, and sales techniques.
Provide training on customer handling, objection handling, and sales conversion.
Ensure compliance with IRDAI guidelines and company policies.
Conduct assessments, call quality reviews, and refresher training.
Monitor agent performance and identify training needs.
Coordinate with Operations and Quality teams to improve productivity and sales performance.

Requirements:
Graduate in any discipline.
Experience in call center training, preferably in life insurance.
Solid knowledge of life insurance products and telesales processes.
Excellent communication, presentation, and coaching skills.
Valuable knowledge of MS Excel and PowerPoint.

Pay: ₹26,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Call Center Trainer – Life Insurance Noida
🏢 Global Edge Elite
📍 Noida