Team Member | Mortgage Operations Support

Location: Gandhinagar, Gujarat

Openings: Approx. 10–15

Joining: 1st week of December

Experience: Fresher to 0–2 years

Employment Type: Full time

About the Role

Bank of America is hiring Team Members for Mortgage Operations Support, supporting its US mortgage business. The role involves backend operations, mortgage document validation, account maintenance and system updates.

Role Details
Designation: Team Member
Mortgage Operations Support for US clients/business
Backend operations only
No direct client/customer interaction
24×7 business setting; candidates must be comfortable with rotational shifts
Candidates should understand the JD properly and be able to explain their understanding during the HR interview

Eligibility Criteria
Eligible Qualifications: BA / BBA / B.Com / M.Com / MA
MBA candidates are not eligible.
Candidates with technical qualifications are not eligible.
Candidates must be from Gujarat only. Candidates from any other state are not eligible.




Passed-out candidates only — provisional certificate or final degree certificate must be available.
Backlogs are allowed.
No specific age restriction.
0–2 years of experience accepted.
For ex-employees, required previous-employment documentation must be available.

Skills Required
Positive English communication
Basic banking knowledge
Candidates should be comfortable explaining basic banking concepts such as:
Savings/current accounts and deposits
Debit card vs. credit card
CVV
Fraudulent transactions / fraud cases
Basic loan concepts
Mortgage basics
General banking terminology
Good understanding of the role and willingness to work in a 24×7 environment

Compensation & Benefits
Fresher CTC: ₹3,85,500 per annum
Maximum CTC: Approx. ₹4.10 lakh per annum for relevant experience
No performance bonus
No incentives
In-hand salary: To be confirmed
Pick-up and drop facility
Home drop provided during odd hours
Meal card provided for purchasing food from the cafeteria

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