Chat Customer Service Executive

Key Responsibilities
Answer incoming communications from customers via chat.
Connect with customers to resolve issues using written communication only.
Maintain a high level of professionalism and empathy while addressing customer inquiries.
Document customer interactions and feedback accurately.
Collaborate with team members to improve customer service processes.

Qualifications
Education: Preferably graduates; however, candidates with a minimum qualification of Class 12th and at least 1 year of relevant experience may also be considered.
Experience: Prior experience in customer service or related fields is an advantage.
Communication Skills: Excellent command of English, both written and verbal.




Availability: Willingness to work in a rotational shift workplace, including nights and weekends.
Location: Must be willing to work from the office.
Other: Candidates must not be currently pursuing any course or education.

Technical Skills
Basic computer proficiency is mandatory.
Familiarity with chat support tools is a plus.

Pay: ₹26,000.00 - ₹38,000.00 per month

Experience:
Customer support: 1 year (Required)

Location:
Ahmedabad, Gujarat (Required)

Work Location: In person

📌 Chat Customer Support Executive Ahmedabad
🏢 Al-Fahad
📍 Ahmedabad